Terms & Conditions

Limitation of Liability

Under no circumstances shall DialRabbit be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if DialRabbit or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.


Our service allows users to purchase and manage business phone numbers, enabling seamless call forwarding to personal devices. By using our service, users agree to abide by the terms outlined in this policy, including compliance with applicable laws and regulations, responsible use of our platform, and protection of user data. We strive to provide a reliable and secure service, but users are responsible for their own use of the platform and are encouraged to familiarize themselves with our terms to ensure a positive and lawful experience.

Our service is provided through a software as a service which means DialRabbit reserves the right to continually develop and improve it's application. Occasional maintenance breaks may be necessary in order to carry out such developement.


Users agree to the following billing and pricing terms upon purchasing our service. The initial subscription fee for the selected business phone number plan will be charged at the time of purchase, covering the first month of service. Thereafter, users will be billed on a recurring monthly basis. Charges will be automatically applied to the payment method provided by the user at the beginning of each billing cycle. Users are responsible for ensuring that their payment information is accurate and up to date to avoid any disruption in service. DialRabbit reserves the right to modify subscription fees with prior notice to users. Subscription management, including billing details and payment methods, can be accessed and updated through the user’s account settings. By continuing to use the service, users acknowledge and accept these billing and pricing terms.

All payments for our services are processed in U.S. Dollars (USD). Users are responsible for any currency conversion fees or additional charges that may be applied by their payment provider. By subscribing to our services, users acknowledge and accept that all billing will be conducted in USD, regardless of their location.

All payments for our services are required in advance of the commencement of the subscription period. This means that the subscription fee for the selected plan will be charged at the time of purchase, covering the upcoming service period. By paying in advance, users ensure uninterrupted access to our services for the duration of the billing cycle. This policy helps maintain a seamless and reliable service experience. Users acknowledge and agree to this advance payment requirement upon subscribing to our services.

we reserve the right to charge interest on any late payments. If a user's payment is not received by the due date, DialRabbit may apply an interest charge to the outstanding balance. This interest will be calculated at the maximum allowed statutory rate, and will continue to accrue from the date the payment was due until the date it is received in full. By using our services, users agree to this policy and acknowledge that timely payments are essential for uninterrupted service.

Customer support
  • Support Request Submission: Users must submit support requests through the designated support channels provided by DialRabbit, including our online contact form, email support, or customer service hotline.
  • Acknowledgment of Request: Upon receiving a support request, DialRabbit will acknowledge receipt within a commercially reasonable timeframe, typically within 24 hours.
  • Assessment and Prioritization: DialRabbit will assess the nature and urgency of the support request. Requests will be prioritized based on the impact on the user's ability to utilize our services.
  • Initial Response: An initial response, which may include troubleshooting steps, a request for additional information, or a timeline for resolution, will be provided within a commercially acceptable period, generally within 48 hours of the acknowledgment.
  • Resolution Efforts: DialRabbit will use commercially reasonable efforts to resolve support requests in a timely manner, depending on the complexity and severity of the issue. This may involve escalating the issue to higher-level support or technical teams.
  • User Cooperation: Users are expected to provide necessary information and cooperate with DialRabbit's support team to facilitate the resolution process.
  • Status Updates: For ongoing issues, DialRabbit will provide regular status updates to the user until the issue is resolved.
  • Final Resolution: Upon resolving the support request, DialRabbit will notify the user and provide details of the resolution. If the issue cannot be resolved within a commercially reasonable timeframe, alternative solutions or compensatory measures may be discussed.
  • Feedback and Follow-Up: Users may be asked to provide feedback on the support received, and DialRabbit will use this information to improve future support processes.
Intellectual property

All intellectual property rights in and to the DialRabbit service, including but not limited to its design, software, features, functionalities, and content, are and will remain the exclusive property of DialRabbit. Users acknowledge and agree that they do not acquire any ownership rights by using the service or accessing its content. Any unauthorized use, reproduction, modification, distribution, or exploitation of DialRabbit’s intellectual property is strictly prohibited and may result in legal action. By using our service, users agree to respect and uphold our intellectual property rights and to comply with any applicable intellectual property laws and regulations. DialRabbit reserves all rights not expressly granted to users under these Terms and Conditions.


Either party may terminate the subscription to DialRabbit services by providing at least one month's written notice to the other party. Users wishing to terminate their subscription must submit their notice through the designated contact methods provided by DialRabbit, such as email or the online account management portal. Upon receiving such notice, DialRabbit will process the termination request and cease billing at the end of the current billing cycle following the one-month notice period. DialRabbit also reserves the right to terminate the subscription with one month's notice to the user, for reasons including but not limited to breach of terms, non-payment, or other significant issues. Both parties agree to fulfill their respective obligations during the notice period.

- DialRabbit Team -